Frequently Asked Questions
Everything you need to know about Karma Guardian. Can't find your answer?
Contact us below.
Can I really track unlimited accounts? +
Yes. Karma Guardian supports unlimited accounts within a single NinjaTrader instance. Whether you have 2 accounts or 20, you can monitor them all in one unified view with no additional cost per account.
How does Karma Guardian actually help me as a trader? +
Karma Guardian eliminates the mental overhead of tracking multiple accounts manually. Instead of checking spreadsheets or logging into different platforms, you get real-time visibility into all your accounts in one place. Smart alerts warn you before you breach rules, so you can focus on trading instead of compliance.
What's the difference between this and just using spreadsheets? +
Spreadsheets require manual data entry, are prone to errors, and go stale the moment you make a trade. Karma Guardian syncs automatically in real-time (1-5 seconds), alerts you proactively, and includes pre-built prop firm rulesets. It's the difference between checking your rearview mirror occasionally and having a co-pilot watching everything for you.
How do the smart alerts actually prevent failures? +
You configure alert thresholds (e.g., warn me at 80% of daily loss limit). When your account approaches those thresholds, Karma Guardian triggers visual and audio alerts immediately. This gives you time to adjust your trading or stop before you actually breach a rule and fail an evaluation.
Which prop firms are supported with presets? +
We currently have presets for TakeProfitTrader, Tradeify, FTMO, Earn2Trade, Bulenox, Leeloo, Tradesty, SurgeTrader, Apex Trader Funding, and MyFundedFutures. You can also create custom rulesets for any firm not listed.
How fast does the account data sync? +
Account data syncs within 1-5 seconds of any change. Every trade, deposit, or withdrawal is reflected almost immediately in your Karma Guardian dashboard. No manual refresh required.
Is this compatible with my specific broker and prop firm setup? +
Karma Guardian works with any broker or prop firm that connects to NinjaTrader 8. If your account shows up in NinjaTrader, Karma Guardian can track it. This includes all major futures brokers and prop firm data feeds.
What are the system requirements? +
You need NinjaTrader 8 (version 8.0.27.0 or higher) running on Windows 10 or later. Karma Guardian runs as a NinjaTrader add-on, so if NinjaTrader runs on your system, Karma Guardian will too.
How does the 30-day free trial work? +
Download Karma Guardian and use all features free for 30 days. No credit card required. At the end of your trial, you can subscribe to continue using it or simply stop — no hassle, no questions asked.
Why is it only $15/month? +
We believe every serious trader should have access to professional account monitoring tools. $15/month is less than a single failed evaluation costs. Our goal is to help you pass more evaluations and protect your funded accounts — and we price it so cost is never a barrier.
Can I cancel anytime? +
Yes. There are no contracts or commitments. Cancel anytime from your account, and your subscription will end at the next billing cycle. No cancellation fees, no questions asked.
How do I get help if I have issues? +
Email us at support@badbuddhacustoms.com. We typically respond within 24 hours. We also have documentation and setup guides available.
Do you offer refunds? +
We offer a 30-day free trial so you can fully evaluate Karma Guardian before paying. If you subscribe and have issues, contact us within 7 days of your first payment and we'll work with you to resolve the issue or issue a refund.